Production Time:1-3 Days
EMS Countries Delivery Time Estimates:10-20 Days (EMS With Destination Tracking)
EMS Countries watch orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.
International Delivery Time Estimates:2-4 Weeks (China Post Does Not Include Final Destination Tracking)
International watch orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment.
United States,Australia,Canada,France,United Kingdom,Israel,Germany,Austria,Belgium,Brazil,Switzerland,Denmark,Spain,Finland,Greece,Hungary,Ireland,Italy,Japan,Korea(South),Luxembourg,Mexico,Myanmar,Netherlands,Norway,New Zealand,Poland, Portugal,Russian Federation,Sweden,Singapore,Turkey,Ukraine.
If your customer received a damaged/flawed/incorrect order in the mail,Printy6 is here to support you. First,you should prequalifyyour customer and ask them for a picture for proof and then ask them if they would like a replacement sent or a refund on the affected items.
Once you have come to a resolution with your customer please contact the Printy6 Support Team where we can assist you with sending a replacement order or a refund on the affected items.
We have provided a customer service script on how to handle this exact situation.
Order cancellations are allowed while an order is in the Pending or On-Hold Folder. Once an order has passed into Production no order cancellations can take place.
You can always contact the highly responsive Printy6 Support Team using the contact widget in the bottom right-hand corner of this website as well as the Printy6 Fulfillment App.
We are here to help you with your questions and normally respond within 6-12 hours.
If a package is returned to sender by the shipping courier,Printy6 will reship the package to your customer for free after an address verification is complete by the seller.
If a package is returned to sender by the shipping courier for a second time,Printy6 will reship the package to your customer for a small fee that will be applied to your account.
Printy6 will not refund nor assume liability for orders returned to sender due to incorrect address information provided by customers or missed delivery attempts by couriers. Sellers may request a reshipment attempt but will be responsible for fees associated with additional delivery attempts.
Note:Printy6 will not refund returned packages to sender and reshipment times are the same as regular orders.
For optimal print quality make sure your art is in JPEG format and 300 DPI resolution. Keep the main elements of your art well within the safe-zone templates provided inside the app and product specs page for each product. Any art elements outside of the safe-zone run the risk of being trimmed off during the cutting and sewing process.
Printy6 Fulfillment can print as many colors as you want on your product designs as well as complex images. However,you must make sure your file format is a JPEG and 300 DPI for accurate printing results.
Yes!Printy6 Fulfillment accepts Paypal as a payment method as well as all major credit cards for your convenience.
There are no shipping fees. The cost of shipping is already built into the price for each product in our catalogue.
There are no hidden or additional shipping costs for U.S. or International orders that you need to worry about.
That’s right!We are the only fulfillment service that will print and ship your products at rock-bottom pricing,anywhere in the world with no additional shipping cost!
Our products are printed and shipped from Eastern Asia. Although our products are coming from Asia,the quality is outstanding,our shipping times are competitive and our pricing is unbeatable.