Having questions about Printy6?

Overview

Printy6 ships products to world wide, no minimal purchase required,  always try to provide the best price and better quality products, we attach great importance to your satisfaction, our consistent principle is won’t let you bear any losses.

Get answers to your questions about or services. Explore our FAQs and other resources, send us a question online, or contact us by Email.

Can't find what you need?

If you can’t find what you need from the resources on our site, you can use one of our online forms to send us your question. We’ll contact you as soon as possible with the information you requested. We’re available to answer your questions via Email. 

FAQ

Production Time: 2-5 Days 

Countries Delivery Time Estimates:10-20 Days (EMS With Destination Tracking)

EMS Countries watch orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment. International Delivery Time Estimates:2-4 Weeks (China Post Does Not Include Final Destination Tracking) International watch orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment

North America

Antigua and Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, United States

Europe

Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican

Africa

Algeria, Angola, Benin, Botswana, Burkina, Cameroon, Cape Verde, Chad, Comoros, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia

Asia

Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Burma (Myanmar), Cambodia, China, East Timor, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, South Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Russian Federation, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

South America

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Oceania

Australia, Fiji, Kiribati, Marshall Islands, Micronesia, Nauru, New Zealand, Palau, Papua New, Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu

You can always contact the highly responsive Printy6 Support Team using the contact form in the contact us webpage or just send email to support@printy6.com directly. We are here to help you with your questions and normally respond within 24 hours.

These are our Standard shipping rates that are fixed and calculated based on the average shipping cost for each product category. That’s right! We are the only fulfillment service that will print and ship your products at rock-bottom pricing, anywhere in the world with no additional hidden cost!

For optimal print quality make sure your art is in JPEG format and 300 DPI resolution. Keep the main elements of your art well within the safe-zone templates provided inside the app and product specs page for each product. Any art elements outside of the safe-zone run the risk of being trimmed off during the cutting and sewing process.

If your customer received a damaged/flawed/incorrect order in the mail,Printy6 is here to support you. First, you should prequalify your customer and ask them for a picture for proof and then ask them if they would like a replacement sent or a refund on the affected items. Once you have come to a resolution with your customer please contact the Printy6 Support Team where we can assist you with sending a replacement order or a refund on the affected items. We have provided a customer service script on how to handle this exact situation

Order cancellations are allowed while an order is in the Pending Payment or Scheduling status. Once an order has passed into Production no order cancellations can take place.

Printy6 can print as many colors as you want on your product designs as well as complex images. However,you must make sure your file format is a JPEG and 300 DPI for accurate printing results.

Our products are printed and shipped from Eastern Asia. Although our products are coming from Asia, the quality is outstanding, our shipping times are competitive and our pricing is unbeatable.

We accept all major credit cards and PayPal, charged in USD.

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